Terms and Conditions.
This website and its contents are owned by Domaine Dawnelle. If you choose not to accept the terms and conditions of using the www.domainedawnelle.com website then do not use the site. By using the Site you have accepted and agreed to the terms and conditions of use. We may review, change and update the Website terms and conditions without notice to you at any time. We recommend regular viewing of this section of the Site to stay up to date with changes made.
The sale of wine products made on this website are under the Tasmania Liquor Licence No 76273. It is against the law to sell or supply alcohol to or to obtain alcohol on behalf of a person under the age of 18 years. To purchase wine products through Domaine Dawnelle’s website you must be 18 years. By purchasing our wine you warrant that you and the recipient of this order are at least 18 years of age.
Privacy & Security
Domaine Dawnelle is committed to respecting the privacy and security of your personal information. We are committed to ensuring that your information is secure. Domaine Dawnelle takes all reasonable steps to secure any personal information from unauthorised access. However, we do not accept responsibility if such access occurs.
We may collect and hold your personal information when you submit an order via post, email, phone or online, sign up online or make contact through the Facebook page. Information deemed to be unsolicited personal information will be destroyed as long as it is lawful to do so. Your information may be held in electronic or paper form. We do not distribute, lease or sell your information to third parties unless required by law to do so.
We may use your information to contact you via email, phone, social media, or post regarding Domaine Dawnelle products and events/activities that we believe you may be interested in. If at anytime you decide to change your mind about being directly contacted for marketing or wish to update/correct your contact details then please advise us by writing to email@example.com
When placing orders online your credit card details are encrypted using AES-256 Secure socket layer technology (SSL). All prices inclusive of GST. Payment via Visa & MasterCard will be accepted.
“Cookies” are small text files that can be stored by your web browser on your computers hard drive when you visit a website. This allows your browser to remember you and tailor their site to you. You can change your browser settings to restrict, block or delete cookies however this may prevent you from being able to access the shopping cart features of our site.
Every effort is made to derive information from up to date and accurate sources. However we will not be liable for claims or loss resulting from any action taken by you based on information or material provided on the Site. Domaine Dawnelle will not be responsible for any damage, injury, loss or other claims resulting from your reliance on the Site.
Delivery & Shipping
Australia Post is the carrier used for domestic deliveries. Wines will be shipped once payment is received. Delivery is between normal business hours. In the event that the goods are not received, then a card will be left and package returned to the nearest Australia Post office for collection. Signature upon delivery of a person aged 18 years and older is required. Freight charges are based on Australia Post prices. Deliveries cannot be made on weekends or public holidays. If you have any questions about delivery of your wine, please email us at firstname.lastname@example.org
Refunds & Returns
All reasonable steps will be taken to ensure your wine is received in good condition. If for some reason you are not satisfied with your purchase, then contact email@example.com so that we can resolve the issue. Full details of your purchase and concern will be requested. Products must be returned in their original condition at your risk and cost. It is recommended that you return the product via Registered Post. You must contact us with 14 days from receipt of your product to notify of damage or request to exchange.
This policy does not apply to products damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
In no way will Domaine Dawnelle owners or employees be liable for losses, costs or damages resulting from use of the site and content or inability to use such.
At times our website may contain links to other sites. We cannot guarantee the security and privacy of other websites or the material. It is recommended that you check the privacy statements of other websites.
The content, design, concept and layout of the Domaine Dawnelle website is or could be subject to copyright, trademark or intellectual property rights belonging to us.
ContactIf you have any queries or complaints, please contact us.